If a system is already installed and something is wrong, we handle diagnostics, fault finding and recovery — whether or not the equipment came from us. Free site visit in Baku and Absheron, six months warranty on the work, from 25 ₼.
What people call us about
- The internet drops or the speed falls — we find out whether it is the router, the cabling or the ISP.
- A camera stopped working or vanished from the app — network, power, storage or firmware.
- Forgotten password — router reset and reconfiguration.
- Firmware updates — routers, access points, switches and cameras.
- Moving — dismounting and reinstalling the equipment at a new address.
- Someone set it up badly before — we rebuild the configuration properly.
How it goes
- Describe it. Tell us on WhatsApp or by phone — the cause is often clear straight away.
- Remote check. Where possible we fix it without coming out.
- On-site diagnostics. If needed we come: the network is measured, cabling and devices checked.
- Recovery. Reconfiguration, replacement or repair — the price is agreed beforehand.
- Verification and warranty. We check the result with you; six months warranty applies to the work.
Prices
| Work | Price |
|---|---|
| Diagnostics and fault finding | from 25 ₼ |
| Router reset and reconfiguration | from 25 ₼ |
| Camera system service | from 30 ₼ |
| Firmware update | from 20 ₼ |
| Relocating and reinstalling equipment | from 40 ₼ |
| Monthly support for offices | by agreement |
For simple things solved remotely we usually don’t charge — message us first.
Site visit and quote in Baku are free
We come to the site, tell you what is needed and give an exact price. Six months warranty on the work.
Related
Frequently asked questions
The device wasn’t bought from you — will you still help?
Yes. We work with TP-Link, Tapo, VIGI and Omada equipment regardless of where it was bought.
My device is under warranty and broke — what now?
If it came from us, we handle the official warranty process ourselves. If not, we check the paperwork and tell you how to proceed.
Can it be fixed remotely?
Often yes — most configuration and firmware issues are solved without a visit.
How quickly can you come?
In Baku and Absheron usually the same day or the next. Sooner in urgent cases where possible.
Is diagnostics chargeable?
On-site diagnostics start at 25 ₼ and are deducted from the total if you give us the job. Phone advice is free.